Mersea Island Festival 2020 – FAQ’s
Following the cancellation of this year’s Mersea Island Festival, here are a few questions you may have. We’ll update these when there are any new details. If you still need to contact us, please use the form on our Contact page or email info@merseafestival.org.uk. The centre is closed and we’re not able to take incoming calls at the moment.
What is the date of the Festival in 2021?
Week camp: Sunday 22nd to Friday 27th August
Weekend camp: Friday 27th to Monday 30th August
Can I transfer my booking to 2021?
Those that booked for this year’s Festival will be given priority when booking opens for next year’s Festival, but we will be refunding all monies paid.
How will I get my refund?
We will be in touch with everyone individually but essentially:
– Payments by credit or debit card: These will be refunded to the same card via PayPal.
– Payments by bank transfer or cheque: We will be in contact with you for details to make a payment.
Can I have the same accommodation next year that was reserved for me this year?
We will automatically allocate the same accommodation for the same period (week, weekend or both) to those that had sent a booking form and deposit.
I applied to volunteer this year. Do I need to reapply next year?
We will contact all those who sent a form in for this year when we start the process for the 2021 Festival. You’ll be given a few weeks to confirm you’re available before we open places up to others, and will arrange to meet any new volunteers.
How will I know what’s happening for next year?
We’ll be sending out letters and emails and putting information on our website and Facebook page when we have any updates.
Will there be a Christmas party?
At this time, we don’t know. It will depend on many things, not least the ability to have lots of people in the same room. If we can put one on, we will let people know in the usual ways.